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Faqs

Reputation?

No second thought! We are one of the leading providers of remote tech support in the world. Utilizing its state-of-the-art technology platform, Edify has successfully overcome the time and distance barriers. Since inception, Edify has benefitted millions of customers in different countries including the United States, the United Kingdom, Canada, Australia, and GCC with exceptional and world-class remote tech support. We are a team of experienced and trained tech experts, a well-established brand and our technicians are well known for their professionalism, competency and skills.

Edify has one of the highest resolution rates in the industry and serves various technological spheres ranging from individual PCs to various small and medium businesses, digital cameras to MP3 players, inkjet to LaserJet printers, Internet browsers to network connectors, and many more.

As a customer, you can easily rely on Edify to address all your technical issues across different devices and dodge the complexities of working with multiple support providers for different devices or software applications you use.

Legitimate?

We are a legitimate leading remote tech support company which provides quality services to customers. We support millions of customers and various small and medium businesses across the globe. Our expert technicians have already handled and resolved millions of technical issues and can easily fix your PC, connected devices, peripherals, software applications and make your computing experience a trouble-free one.

Professional?

Our professionalism speaks for us. We are a pioneering and leading remote tech support company in the world. We support individual customers like you as well as various small businesses and competence. Today a number of businesses are utilizing our services to improve their customer satisfaction rates, reduce return rates, and to ensure the timely delivery of their end products to their customers, without any technical glitches.

Edify understands that the needs of all computer users are different, and hence we have designed a variety of plans to ensure that our tech support plans meet your comprehensive and ever-growing demands. You can easily choose from our wide variety of plans ranging from our single incident plans to an annual unlimited subscription.

Safety?

Safety is our priority. Our customer satisfaction rates are among the best in the industry and we strive to keep them that way. Over 2 million customers across the globe speak everything. We are pioneers in the business and have a proven track record of providing top-notch services at competitive prices. We seamlessly work to ensure that you’re PCs, connected devices, and peripherals are fully secure and protected from all kinds of latest security threats and bugs. With each customer interaction being recorded along with its relevant solution we provide unmatched tech support round-the-clock, 365 days a year.